Policies & Shipping

 

Return Policy

  • We understand sometimes it’s just not the right fit. Our return policy is return within 14 days upon receiving your order for a full refund/store credit/or exchange. 
  • Shipping is at the cost of the customer. 
  • We do not offer returns/refunds/ or exchanges on pieces that have been resized or custom orders
      • Items that are not the accurate size can be sent back to be adjusted to the correct size, but not returned

 Shipping Policy

  • Items that need no alteration can be expected to ship within 7 business days of purchase.
  • Items needing alteration (resize, different chain, etc.) expect to ship within 7-14 days of purchase.
  • Custom orders/Items made to order can be expected to ship within 3-6 weeks of purchase.
  • The customer will receive shipping and tracking information for their order via email once the order has shipped and is on its way.
  • We will reach out via email or other contact info provided if there is any change or expected delay in shipping.

Damaged items

  • If the customers purchased item has been damaged/squished/stone broken or fallen out, the customer has a 1 year warranty from the date of receiving the item to have it fixed. 
  • Damaged items fall under the same 14 day return window as stated in the return policy above. 
  • Items or stones that have been scratched by wear are not considered damaged

 

Please let us know if you have any questions or concerns:)

 

To return your ordered item please send it to this address:

 

342 N 2975 W

Layton, UT 84041